Flat in caramel, off-white and silver leather
ATTENTION: this shape needs to fit exactly on your heel, for this we recommend purchasing a larger size.
The most requested flat now in new colors!
Flat in leather, made in 🇧🇷
PRODUCT DETAILS
Autumn winter collection.
RETURN AND REFUND POLICY
Flatatlast Return Policy
Returns We accept product returns within 7 days of the order delivery date. In order for us to process your return, the product must be in its original packaging, without signs of use or damage, with all tags and accessories included.
How to initiate a return To initiate a return, please contact our customer service team with your order number and details of the product you wish to return. We will provide the necessary instructions for the return.
Exchanges We do not offer product exchanges. If you wish to exchange a product, you must return it and place a new order on our website.
Refunds Once we receive and process your return, we will issue your refund within 5 business days. The refund will be made using the same payment method used for the original purchase. Remember that the time for the amount to be credited to your account may vary depending on your bank's policies.
Damaged or defective products If the product you receive is defective or damaged, please contact us immediately so we can arrange an exchange or return of the product.
Shipping Shipping to return the product is at the customer's expense, except in cases of damaged or defective products.
Cancellations If you would like to cancel an order that has not yet been shipped, please contact our customer service team as soon as possible. If the order has already been shipped, you can follow the returns process described above.
We hope you are satisfied with your purchase, but if you need to make a return, we are happy to help.
SHIPPING INFORMATION
Delivery times Delivery times vary according to the destination region and the shipping method chosen by the customer. This information is provided during the purchase process and can be consulted at any time in your user account.
Shipping modalities We offer different shipping modalities, from the most economical to the fastest. The available options vary according to the destination region and the weight/volume of the products purchased.
- Products are shipped within 2 business days after payment confirmation.